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Hello, thank you very much for your cooperation. We received your feedback and immediately contacted DHL Company to report it. We promptly arranged for the plug and cable to be sent to you. Upon receiving the plug and cable, you reported that you didn't know how to connect it. We immediately arranged for the technical and QC teams to record a complete video. Thank you for your cooperation and for being able to complete the operation. If you have any questions in the future, we will be more than happy to handle them. We hope that if you have any other questions during use, you can also consult our sales customer service online.